If the customer thinks the return of goods, we provided the order cancellation function in the system（Attention:Only have just handle the order of the appearance and be out of stock the order valid），Handle the process as follows：

1. The customer chooses the order search from the customer service center, if is a member please input member's account number, password,

（We suggest the customer again member's customer of company's city in before using the system should register first become Chinese green tea net, can protect your order information to was not know by other customers thus），The non- member inputs the account number only, indent time of the choice order, enter the system;

2．The system will list to specify all order informations in times automatically, customer can to just handle the order in the appearance to carry on back to order the work.

The hurl tells the processing help

Honorific customer, How are you!Thank you to come on-line company's city of Chinese green tea.

For guaranteeing our service quantity and the service level, welcome you lift precious opinion more.

Contact the way:

1、 how throw to tell:The customer is God, you at shopping, take place the service quantity problem?

      Please direct use on the net we provide of customer hurl tell the function。

2、Consult with the hot-line：0086-29-88322208

3、The hurl tells the telephone：0086-29-88324289